Privacy Policy

Privacy Policy

Last Updated: February 2026

The Testicular Cancer Foundation (“TCF,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, programs, services, events, and digital platforms (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Date of birth or age range
  • Donation and payment information
  • Event registration details
  • Communications with us, including emails, forms, surveys, or messages

b. Health-Related Information (Voluntarily Provided)

You may choose to share health-related information, including diagnosis or survivorship details, when participating in programs, surveys, stories, support communities, or advocacy efforts. This information is provided voluntarily and used only for mission-related purposes.

c. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Advance our mission of education, awareness, and support
  • Process donations and send acknowledgments or receipts
  • Communicate with you about programs, events, and resources
  • Provide survivor, caregiver, and community support
  • Improve our website, content, and user experience
  • Conduct research, reporting, and impact measurement in aggregated or de-identified form
  • Comply with legal, regulatory, or reporting obligations

We do not sell personal information.

3. Sharing and Disclosure of Information

We may share information only as necessary and appropriate, including:

  • Service Providers: Trusted third parties that support our operations, such as payment processors, email platforms, CRM systems, analytics tools, and event management services.
  • Legal Requirements: When required by law, regulation, subpoena, or court order.
  • Mission-Related Partnerships: Limited, purpose-driven sharing with partners supporting education, awareness, or patient support initiatives, where appropriate and consistent with this policy.

All service providers are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze website usage and performance
  • Improve content relevance and accessibility

You may control cookies through your browser settings. Disabling cookies may affect certain site features.

5. AI-Powered Tools and Agents

TCF uses artificial intelligence tools to expand access to education, support, and community resources. This section explains how those tools work and how they handle your information.

a. TC Navigator

TC Navigator is an AI-powered information tool designed to help patients, survivors, and caregivers find relevant educational content and resources related to testicular cancer. TC Navigator does not provide medical advice or replace the guidance of a qualified healthcare provider.

When you use TC Navigator:

  • Your queries and interactions may be processed by a third-party AI platform operating on TCF’s behalf.
  • Conversation data may be retained to improve the tool’s performance and relevance.
  • We do not use TC Navigator interactions to identify you personally, unless you voluntarily provide identifying information in your messages.
  • TC Navigator is not a secure channel for sensitive personal or medical information. We encourage you to use general, non-identifying language when asking questions.

b. Atlas — Survivor Voice Research Tool

Atlas is an AI-powered conversational tool that invites testicular cancer survivors, patients, and caregivers to share their experiences anonymously. Information collected through Atlas is used to support TCF’s patient research, survivorship reporting, and advocacy efforts.

Consent. Before any information is collected through Atlas, you will be asked to provide explicit consent for your anonymous responses to be included in TCF’s research. You may decline consent and still use Atlas as a general support tool; in that case, your responses will not be included in any research or reporting.

Anonymity. Atlas is designed to collect responses without linking them to your identity. We ask that you do not include your name, contact information, or other directly identifying details in your responses. If identifying information is inadvertently shared, TCF will make reasonable efforts to remove it before any aggregated reporting is produced.

What we collect. Through Atlas, we may collect voluntarily provided information including: age at diagnosis, stage at diagnosis, treatment type, care experience, survivorship impacts, and resource gaps. These responses are used only in aggregate or de-identified form and are never published at the individual level.

How responses are used. Aggregated, de-identified findings from Atlas conversations may be used in:

  • TCF’s annual Patient Voice Report and related research publications
  • Advocacy materials presented to healthcare providers, policymakers, or media
  • Grant applications and impact reporting
  • Educational content development

Data processing. Atlas conversations are processed through Chatbase, a third-party AI platform. Chatbase operates as a data processor on TCF’s behalf and is required to protect conversation data in accordance with applicable privacy standards. Conversation logs may be retained by Chatbase for a period consistent with their platform terms. TCF periodically reviews and exports conversation data for research analysis and does not use this data for advertising or commercial purposes.

Not a crisis or medical resource. Atlas is not a substitute for clinical care, crisis support, or professional mental health services. If you are experiencing a medical emergency or mental health crisis, please contact emergency services or the Cancer Support Helpline at 1-888-793-9355.

c. Future AI Tools

TCF may introduce additional AI-powered tools in the future. When we do, this Privacy Policy will be updated to describe how those tools collect and use information. We will notify users of material changes as described in Section 10.

d. General AI Data Practices

Across all AI tools operated by TCF:

  • We do not use your interactions to train external AI models without your explicit consent.
  • We do not sell or license conversation data to third parties.
  • Third-party AI platforms used by TCF are selected based on their privacy and security standards and are contractually prohibited from using TCF user data for their own commercial purposes.
  • You may request deletion of conversation data associated with your use of any TCF AI tool by contacting us at info@testicularcancer.org.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. While no system can guarantee absolute security, we strive to use industry-standard practices to protect your data.

7. Your Choices and Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal information, subject to legal or operational requirements
  • Opt out of non-essential communications at any time by using unsubscribe links or contacting us

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Services are intended for a general audience. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing personal information.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your rights with respect to any TCF AI tool, please contact:

Testicular Cancer Foundation Email: info@testicularcancer.org

This Privacy Policy reflects our commitment to transparency, accountability, and respect for the individuals and communities we serve.